Holland America Group

Senior Solutions Architect

Join Holland America Group in Seattle as a Senior Solutions Architect. Leverage ServiceNow for ITSM, design cloud solutions, and enjoy travel perks.

ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 1, 2025

Holland America Line is seeking a Senior Solutions Architect to design and implement technical and/or application solutions within their assigned tower. The ideal candidate has experience with architectural design, data and network flow diagrams, API and integration methods, and configuration/development principles.

Requirements

  • Minimum of 10 years related experience with 3 years as a lead solutions architect in their respective tower discipline
  • Minimum 5 years in a corporate technology environment
  • Minimum 5 years architecting cloud-based solutions
  • Expertise in managing and optimizing compute and storage systems
  • Proficient in virtualization technologies and solutions
  • Experience with containerization and cloud platforms, including deployment and management
  • Knowledge of ServiceNow for IT service management and automation
  • Strong focus on Operational Excellence
  • 5+ years in the cruise line or hospitality industry is highly desirable
  • Excellent critical thinking and problem solving skills with the ability to translate business needs into technology solutions
  • Experience successfully leading small-medium architectural solutioning initiatives
  • Able to review and identify technical dependencies between application and infrastructure areas
  • Highly motivated and self directed
  • Working knowledge of corporate IT disciplines and group dynamics
  • Ability to travel 25% of the time

Benefits

  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives

Requirements Summary

Minimum 10 years related experience, expertise in compute and storage systems, knowledge of ServiceNow, strong focus on Operational Excellence