.svg)
ServiceNow
Senior Staff Product Manager - Network Observability - Cloud Infrastructure
Join ServiceNow in Chicago as a Senior Staff Product Manager for Network Observability. Lead AI/ML-driven cloud solutions, requiring 10+ years in product management and networking expertise.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 6, 2025
ServiceNow is seeking an AI-native product leader to drive the next generation of intelligent, compliant observability for hyperscaler and sovereign cloud environments. The role focuses on designing and delivering AI/ML-powered capabilities, from predictive and automated monitoring to autonomous remediation. This role involves the full end-to-end product lifecycle and ensures network observability evolves into a self-healing, compliance-assured platform.
Requirements
- 10+ years of product management or platform ownership experience in networking, observability, or cloud infrastructure.
- 3+ years of experience integrating AI/ML into products.
- Deep understanding of network protocols, routing, and packet analysis.
- Proven experience with hyperscaler networking architectures (AWS, Azure, GCP) and sovereign cloud environments.
- Familiarity with AI/ML frameworks (TensorFlow, PyTorch) and LLM integration into operational systems.
Requirements Summary
10+ yrs exp in product/platform ownership. 3+ yrs AI integration. Deep understanding of networking & cloud infra. Familiarity with AI/ML frameworks
