Senior Staff Quality Performance Engineer

ServiceNow is seeking a Senior Staff Quality Performance Engineer to ensure the reliability and performance of their Now Platform’s relational database. This role involves building infrastructure, automation, and tools to simulate workload conditions, working collaboratively with various engineering teams. It's a fast-paced, innovative environment focused on scalability, customer success, and continuous improvement.

Requirements

• Leveraging or critically thinking about how to integrate AI into work processes.
• Extensive experience testing large-scale web-based distributed applications on containers (Linux, Tomcat, JBoss, WebLogic, WebSphere).
• Strong communication, collaboration, problem-solving, and time management skills.
• Proven ability in benchmarking system and database performance, capacity sizing, and identifying optimization opportunities.
• Skilled at analyzing customer usage patterns.
• Experienced in recommending and implementing configuration tuning.
• Proficient in troubleshooting and debugging application and server logs.
• Experienced in setting up and configuring multi-node application and database environments.
• Strong knowledge of job control and hands-on expertise in shell scripting and text processing tools.
• Analytical and detail-oriented.
• Effective team contributor with a strong sense of ownership.
• BS/MS in Computer Science with experience.
• Strongly Desired: Deep expertise with CentOS/RedHat
• Familiarity with monitoring and testing tools (AppDynamics, Jenkins, Splunk, New Relic)
• Solid background in agile software development methodologies.

Benefits

• Health plans
• 401(k) Plan
• Employee Stock Purchase Plan
• Flexible Spending Accounts
• Flexible Time Away Plan
• Family Leave Programs