ServiceNow

Senior Staff Technical Program Manager - Release Management

Join ServiceNow in Santa Clara as a Senior Staff Technical Program Manager. Lead complex release programs, leveraging AI and ServiceNow skills. 10+ years required. Great benefits!

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Technical Project Manager
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 21, 2025

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. The company is seeking a Senior Staff Technical Program Manager to manage release programs and large, complex release programs from start to finish. The role requires a proactive, strategic perspective on process improvements and a tactical view of daily progress and issues.

Requirements

  • 10+ years of project/program management experience in mid/large size companies, ideally in a software engineering/product development organization.
  • Proven project/program management experience involving many cross-functional teams
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Strong collaboration and relationship-building skills
  • Excellent communication skills
  • Proven leadership skills to influence and motivate without authority
  • Excellent negotiation and conflict management skills

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

10+ years of project/program management experience, experience with AI integration, strong collaboration and communication skills, proven leadership and conflict management skills