Senior Strategic SaaS Sales (Observability, AIOps, ITOM)

Senior Strategic SaaS Sales (Observability, AIOps, ITOM) role at HPE OpsRamp, seeking high-performing sales professionals to drive impact at the intersection of AI, automation, and hybrid IT. As a critical member of the OpsRamp go-to-market team, you will lead major pursuits, serve as a trusted advisor to clients, and transform IT operations through an integrated platform of intelligent monitoring, event correlation, service mapping, and automation.

Requirements

• Bachelor’s degree required; advanced degrees or relevant technical certifications are a plus.
• 8–12 years of enterprise software sales experience, with at least 3 years focused on SaaS-based Observability, AIOps, or IT Operations Management (ITOM) solutions.
• Demonstrated success achieving or exceeding $1M+ annual quotas in complex, multi-stakeholder enterprise sales environments.
• Proven ability to engage executive-level stakeholders (CIO, VP of Infrastructure, Head of IT Ops) in consultative, outcome-based selling.
• Experience managing long sales cycles and orchestrating cross-functional teams across sales, technical pre-sales, services, and partners.
• Familiarity with MEDDICC, Challenger, or similar enterprise sales methodologies.
• Project or program management experience is highly desirable.
• Recognized as a subject matter expert in SaaS-based IT operations solutions, with deep knowledge of the observability, monitoring, and AIOps competitive landscape (e.g., ServiceNow, Splunk, Datadog, Dynatrace, LogicMonitor, etc.).
• Strong understanding of hybrid and multi-cloud environments, service-centric operations, and the evolution of IT operations from reactive to proactive to autonomous.
• Adept at value-based selling, connecting product capabilities to operational outcomes such as MTTR reduction, cost optimization, and service reliability.
• Expert in executive engagement, able to build trust and credibility with senior IT and business decision-makers through insight-led conversations.
• Proficient in account planning, forecasting, and opportunity qualification using modern CRM and sales enablement tools (Salesforce, Clari, Gong, etc.).
• Experienced in aligning partner ecosystems (GSIs, MSPs, VARs) to co-sell and deliver integrated customer outcomes.
• Strong cross-functional collaboration skills to work across marketing, product, customer success, and engineering teams to influence pipeline and roadmap.
• Maintains up-to-date knowledge of ITOM trends, AI/ML advancements in operations, automation frameworks, and digital transformation drivers across verticals.
• Strong communication, storytelling, and presentation skills—able to articulate complex technical concepts in business terms.
• High level of sales discipline, pipeline hygiene, and deal inspection rigor.

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion