Senior Support Engineer

This Senior Support Engineer role focuses on effective end-user support and technology issue resolution within a market. The role involves identifying and assisting with global projects, mentoring junior team members, and providing support to leadership. The position involves both office work and occasional remote travel.

Requirements

• 5+ years of professional technology/IT experience, including end-user/desktop support and audio-visual support
• In-depth knowledge of Microsoft Office and mobile computing technology
• Understanding of ServiceNow and escalation paths
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Excellent organizational and time management skills