Senior Systems Engineer

We are seeking a Senior Systems Engineer to provide operational support to our organization, focusing on payment processing applications. The candidate will serve as the subject matter expert, ensuring department objectives are met in operational stability, efficiency, and security.

Requirements

• Develop and execute SQL queries
• Windows IIS Experience
• Implement planned application maintenance releases and patches
• Provide 24X7 support and coverage (rotational on call support)
• Responsible for day-to-day operation and application incidents/events
• Ensure proactive monitoring of overall system performance
• Production Support Experience (Troubleshooting, finding Root Cause Analysis and finding workaround)
• Assist with root cause investigations and provide recommendations
• Modify, program and test vendor software to enhance overall systems performance in the context of the organization and business needs
• Identify and remediate vulnerabilities and other infosec findings
• Mentor the team, set standards, best practices, and establish maintenance processes
• Knowledge in Project Management life cycle
• Implement changes through multiple environments utilizing the ServiceNow and Change Management process along with Release, Problem Management cycle.
• Work on renewing and managing Venafi TLS certificate
• Patch and manage Windows Servers
• Implement and manage alerts and monitoring tools
• Openness to acquiring new skills and adapting to changing technologies

Benefits

• Highly competitive pay
• Generous benefits and perks
• Fierce appreciation for our teams