Advanced

Senior Systems Engineer

Join Advanced as a Senior Systems Engineer in York, supporting Windows Server, Azure, and Microsoft 365. Leverage ITIL v4 and ServiceNow skills in a 24x7 role.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Change Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 11, 2025

OneAdvanced is seeking a Senior Systems Engineer to provide technical support for Windows Server, Azure, and Microsoft 365. This role is critical in maintaining system stability, resolving complex incidents, implementing changes, and collaborating with engineering teams. It's a 24x7 shift-based role within a 24x7 operations squad.

Requirements

  • Deep technical experience supporting Microsoft Windows Server environments and Azure-based infrastructure.
  • Working knowledge of Microsoft 365 administration and integration.
  • Experience with virtualisation technologies (VMware/Hyper-V), storage platforms and backup tools.
  • Strong troubleshooting skills across infrastructure platforms and multi-tenant environments.
  • Familiarity with monitoring tools (e.g. LogicMonitor) and ITSM platforms (e.g. ServiceNow).
  • Demonstrable knowledge of ITIL v4 processes including Incident, Problem, and Change Management.
  • Strong communication skills and ability to convey complex technical detail clearly.

Benefits

  • Wellbeing focused
  • Annual Leave
  • Employee Assistance Programme
  • Endometriosis Friendly Employer
  • Personal Growth
  • Development Programmes
  • Performance Bonus
  • Financial wellbeing
  • Pension Scheme
  • Income protection insurance
  • Recognition
  • Performance & Talent
  • Making a Difference
  • MatchIt!
  • Volunteering Time
  • Pennies from Heaven
  • Who We Are

Requirements Summary

Deep Windows Server and Azure experience, and a strong understanding of ITIL v4 processes. Experience with virtualization and scripting is also needed. Solid troubleshooting skills are key