SSC HR Solutions

Senior Technical Architect-ServiceNow

Join SSC HR Solutions in Cairo as a Senior Technical Architect-ServiceNow. Lead design and implementation of ITSM, CSM, and more. 7+ years experience required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Security Operations
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
May 28, 2025

Lead the design, configuration, and implementation of ServiceNow solutions. Provide architectural leadership and ensure alignment of ServiceNow architecture with business and technical requirements.

Requirements

  • Bachelor’s degree in computer science, Information Technology, or related field.
  • 7+ years of experience in ServiceNow consulting, with hands-on experience in multiple ServiceNow modules (ITSM, CSM, FSM, HRSD, SPM, Performance Analytics, ITOM, SecOps, etc.).
  • Proven expertise in providing design and solutions to the business requirements.

Benefits

  • Mentorship to junior architects and developers
  • Guidance on best practices in security, performance, and scalability

Requirements Summary

7+ years of experience in ServiceNow consulting, Bachelor’s degree in computer science, Information Technology, or related field, Proven expertise in providing design and solutions to the business requirements