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ServiceNow
Senior Technical Consultant - Customer & Industry Workflow
Join ServiceNow as a Senior Technical Consultant in Bangalore. Leverage 8+ years of experience to configure Customer & Industry Workflow solutions. ServiceNow expertise required.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 17, 2025
The Senior Technical Consultant is responsible for configuring ServiceNow Customer and Industry Workflow (CRM) based on leading practices to provide a solution that achieves customer outcomes. The role involves participating in workshops with customers, designing and delivering ServiceNow CRM solutions, and providing oversight and unit testing of code developed by partner or customer employees.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Minimum 8+ years experience as part of a professional services organization; or equivalent education/experience
- Industry domain expertise in 1 or more of: Telecommunications, Healthcare, Manufacturing, Government, Procurement, Banking/Financial Services, Field Services etc. in addition to skills in any of CIWF suite of products
Benefits
- Export Control Regulations
- Equal Opportunity Employer
- Accommodations
Requirements Summary
8+ years experience in professional services, industry domain expertise, and ServiceNow certifications
