Senior Technical Consultant - ServiceNow Platform (Creator Workflows)

The Senior Technical Consultant - ServiceNow Platform (Creator Workflows) will play the role of an architect and a trusted advisor to the customer on product-agnostic core ServiceNow functionality. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Consulting experience within enterprise organizations with the ability to influence and consult customers in an enterprise architectural environment
• Experience in defining and deploying future-state workflows and in identifying solutions from a people, process and technology perspective
• Understanding on-premise self-hosted environments and architecture
• Experience and/or willingness to grow technical depth on SaaS and on-premise environment, technologies like XML, HTML, Angular, JavaScript, relational Database principles, LDAP, SAML/SSO, REST, SOAP, GraphQL, Web Services, Linux, database server, load balancers, and others
• Experience and/or willingness to grow in ServiceNow NowAssist products
• Excellent communication and presentation skills
• Experience in advising and analysing Product strategies based on business priorities
• Excellent interpersonal skills, customer-centric attitude, and experience working with diverse team
• Fluency in Arabic and English is essential