ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Washington, DC. Leverage your CSA certification and 5+ years of ITAM expertise to drive customer success. Benefits include health plans, 401(k), and stock options.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Asset Management
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Software Asset Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - Software Asset Management
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Certified System Administrator

Job description

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Posted on:
 
August 26, 2025

ServiceNow is seeking a Senior Technical Consultant to join its Customer Outcomes team. This role focuses on configuring ITAM products (Hardware Asset Management and Software Asset Management) using ServiceNow best practices to accelerate and drive customer business outcomes. The team supports customer engagements, process definition, and technical advice.

Requirements

  • Current ServiceNow Certified System Administrator (CSA) certification
  • 5+ years of configuration/development experience for complex technologies
  • Experience with Web Technologies (XML, HTML, JavaScript, etc.)
  • Strong understanding of ITAM leading practices
  • Proven team player and customer-centric attitude
  • Experience with SaaS technologies and working with AWS (SSO, LDAP, etc.)

Benefits

  • Health plans
  • 401(k) Plan
  • Employee stock options (when applicable)
  • Flexible spending accounts
  • Long-term care insurance (when applicable)
  • Family leave programs
  • Sales incentives

Requirements Summary

CSA cert, 5+ years config exp, complex tech, web technologies, ITAM understanding, & strong teamwork/sales skills