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ServiceNow
Senior Technical Consultant
Join ServiceNow as a Senior Technical Consultant in Bethesda, MD. Leverage your CSA certification and ITAM expertise to enhance customer outcomes and drive solutions. Benefits include health plans, 401(k) match, and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Asset Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
August 25, 2025
ServiceNow is seeking a Senior Technical Consultant to support their Customer Outcomes team in providing ITAM product configurations for customers. The role involves guiding customers on the ServiceNow Platform, improving their ITAM processes, and providing training to other team members. It focuses on driving customer business outcomes by accelerating the implementation of ServiceNow solutions.
Requirements
- Current ServiceNow Certified System Administrator (CSA) certification
- Relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM and/or Micro-Certifications
- 5+ years of configuration/development experience for complex, highly-capable, technologies
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) in ITAM
- Strong understanding with leading ITAM leading practices and related systems
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
Benefits
- Health plans
- 401(k) Plan with company match
- ESPP
- matching donations
- Flexible time away plan and family leave programs
Requirements Summary
CSA certification, 5+ years configuration exp. Strong ITAM/SAM skills & leadership experience needed. Customer-centric approach and team player skills are key
Apply now
Bethesda
|
Maryland
United States
Senior
Hybrid
Full Time
135300-236800 USD/year
