ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Vienna, VA. Leverage your CSA certification and ITAM expertise to drive customer success and process improvements. Enjoy competitive benefits!

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Asset Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
August 25, 2025

ServiceNow is seeking a Senior Technical Consultant to advise customers on configuring ITAM and SAM products. This role involves providing technical expertise, leading customer workshops, and guiding customers on process improvements. ServiceNow is a leader in the cloud-based AI-enhanced technology space and values a people-focused culture with a passion for innovation.

Requirements

  • Current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM and/or Micro-Certifications.
  • At least 5 years of configuration/development experience for complex, highly-capable technologies.
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in within ITAM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems.

Benefits

  • Health plans
  • 401(k) Plan
  • Employee Stock Purchase Plan (ESPP)
  • Family leave programs
  • Flexible spending accounts
  • Training

Requirements Summary

CSA certification is required. 5+ years of configuration & technology experience is needed. Strong ITAM consulting/process improvement skills are essential