ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Vienna, VA. Leverage ITOM skills, CSA certification, and web technologies to enhance customer outcomes. Benefits include health plans, 401(k), and family leave.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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DevOps
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
August 25, 2025

ServiceNow is seeking a Senior Technical Consultant, ITOM Workflow to support customers by configuring the ServiceNow ITOM Product. This role focuses on accelerating customer business outcomes by driving usage, adoption, and satisfaction with ServiceNow platform technologies. The ideal candidate will have expertise in ITOM configurations, process re-engineering, and strong customer communication skills.

Requirements

  • Current ServiceNow Certified System Administrator (CSA) certification
  • At least 3 years of configuration/development experience for complex, highly-capable technologies
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.)
  • Strong understanding with leading ITOM leading practices and related systems and tools

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • matching donations
  • family leave programs

Requirements Summary

CSA certification and 3+ years of configuration/development experience. Strong web/DevOps skills & a strong understanding of ITOM and related platforms are required. US Citizen and Public Clearance are mandatory