ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Washington, DC. Leverage your CSA certification and 5+ years of ITAM experience to drive customer success. Enjoy competitive benefits!

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
System Administrator
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Asset Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 26, 2025

ServiceNow is seeking a Senior Technical Consultant, ITAM Workflow to help customers achieve their business outcomes through configuration and customization of their ITAM products. This role involves advising customers, leading design workshops, and contributing to technical project delivery. It's a critical role within the Customer Outcomes team, focusing on accelerating customer business outcomes through the ServiceNow platform.

Requirements

  • Current ServiceNow Certified System Administrator (CSA) certification
  • At least 5 years of configuration/development experience for complex, highly-capable technologies
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong understanding with leading ITAM leading practices
  • Strong interpersonal and customer-centric skills

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

CSA certification, 5+ years ITAM exp. Strong ITAM and web technologies (XML, etc.) knowledge. Client-centric and customer-focused