As a Senior Technical Consultant, ServiceNow, you will own the end-to-end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Your deep platform expertise will influence platform-wide implementations and drive consistent, high-quality results across engagements.
Requirements
- 6+ years of experience in ServiceNow domain
- Core-platform expertise – Integrations, IntegrationHub, Flows, Portals, Workspaces, Imports, plus an architecture mindset for performance tuning, scalability, and seamless upgrades
- Product depth – Proven leadership in at least one suite beyond ITSM (ITOM Discovery/CMDB, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM)
- Hands-on coding – Advanced JavaScript and Glide API skills, designing and consuming REST integrations, auth schemes, and data-import pipelines
- Modern UI fluency – Building engaging experiences in Service Portal, UI Builder, Workspace, and Catalog/Record Producers
- Quality & delivery focus – Champions best practices, unit tests, peer reviews, and Agile/Scrum rituals with clear story-point estimates
- Collaborative mentor & lifelong learner – Communicates complex ideas simply, coaches teammates, and eagerly explores new ServiceNow capabilities and out-of-scope challenges
- ServiceNow certifications – CSA, CAD, or CIS are welcome, though demonstrated hands-on expertise is valued more highly than credentials
- Broader tech stack awareness – Familiarity with cloud platforms, DevOps toolchains, analytics, RPA, or other enterprise technologies outside the ServiceNow ecosystem
- Strong vanilla JavaScript skills – Solid coding fundamentals backed by modern best practices, testing habits, and version-control discipline
Benefits
- Competitive salary
- Remote work opportunities