AHEAD

Senior Technical Consultant, ServiceNow

Join AHEAD as a Senior Technical Consultant, ServiceNow in Gurugram. Leverage 6+ years of ServiceNow expertise, guiding solutions and mentoring teams. Competitive salary and remote work offered.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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DevOps
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Discovery
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Security Operations
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Service Portal
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management
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Certified System Administrator

Job description

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Posted on:
 
August 6, 2025

As a Senior Technical Consultant, ServiceNow, you will own the end-to-end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Your deep platform expertise will influence platform-wide implementations and drive consistent, high-quality results across engagements.

Requirements

  • 6+ years of experience in ServiceNow domain
  • Core-platform expertise – Integrations, IntegrationHub, Flows, Portals, Workspaces, Imports, plus an architecture mindset for performance tuning, scalability, and seamless upgrades
  • Product depth – Proven leadership in at least one suite beyond ITSM (ITOM Discovery/CMDB, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM)
  • Hands-on coding – Advanced JavaScript and Glide API skills, designing and consuming REST integrations, auth schemes, and data-import pipelines
  • Modern UI fluency – Building engaging experiences in Service Portal, UI Builder, Workspace, and Catalog/Record Producers
  • Quality & delivery focus – Champions best practices, unit tests, peer reviews, and Agile/Scrum rituals with clear story-point estimates
  • Collaborative mentor & lifelong learner – Communicates complex ideas simply, coaches teammates, and eagerly explores new ServiceNow capabilities and out-of-scope challenges
  • ServiceNow certifications – CSA, CAD, or CIS are welcome, though demonstrated hands-on expertise is valued more highly than credentials
  • Broader tech stack awareness – Familiarity with cloud platforms, DevOps toolchains, analytics, RPA, or other enterprise technologies outside the ServiceNow ecosystem
  • Strong vanilla JavaScript skills – Solid coding fundamentals backed by modern best practices, testing habits, and version-control discipline

Benefits

  • Competitive salary
  • Remote work opportunities

Requirements Summary

Seeking a candidate with 6+ years of ServiceNow experience, demonstrating core-platform expertise and leadership in at least one suite beyond ITSM. Strong JavaScript and Glide API skills are essential