ServiceNow

Senior Technical Program Manager

Join ServiceNow in Hyderabad as a Senior Technical Program Manager. Lead Agile teams, drive software releases, and leverage AI in innovative projects. 8+ years in program management required. Competitive benefits and growth opportunities await.

ServiceNow Role Type:
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Technical Project Manager
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 4, 2025

As a Product Engineering Program Manager, you will be a key member of our exciting product Engineering team who deliver some of the most innovative and cutting-edge technologies to the market. You will provide leadership and coaching for the Agile Release Train (ART) and help establish product teams from the ground up.

Requirements

  • 8+ years in project/ program management with a proven track record of leading complex programs
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • A solid understanding of software design, SAFe, and Agile methodologies
  • Ability to build strong, trusting relationships with development teams, product management, stakeholders, and cross-functional development groups
  • Outstanding communication and presentation skills
  • A proven ability to lead through influence
  • Ability to drive the software release process and collaborate on the roadmap for the future
  • Strong critical thinking and problem-solving skills
  • Ability to navigate through organizational complexities, fostering a culture of continuous improvement and adaptability
  • Demonstrated experience in setting up new product teams and driving successful transformations
  • High emotional intelligence to effectively manage a diverse team working in different environments
  • Exceptional team building and team management skills, including interpersonal skills, conflict resolution, and negotiation
  • Demonstrated competence in key program management best practices: program planning, schedule construction and management; risk assessment & mitigation, change management, and predictive metrics
  • Encourage, support, and guide continuous improvement of the team, its products, and processes
  • An orientation for execution with a strong process and metrics focus
  • Clearly communicate changes/requests to the team and status/compromises to stakeholders

Benefits

  • Ability to work side-by-side with some of the most innovative and collaborative product and technology leaders on high-visibility initiatives
  • Opportunity to develop and deliver cutting-edge technologies to the market
  • Chance to be part of a global market leader and contribute to its continued success
  • Competitive salary and benefits package
  • Opportunity to work with a diverse and inclusive team
  • Access to cutting-edge technology and tools
  • Chance to grow and develop your skills and career
  • Opportunity to make a real impact and contribute to the company's mission and vision

Requirements Summary

8+ years of experience in project/program management, solid understanding of software design, SAFe, and Agile methodologies, and ability to build strong relationships with development teams and stakeholders