ServiceNow

Senior Technical Support Engineer

Join ServiceNow in Orlando as a Senior Technical Support Engineer. Leverage your FD21 certification and 4+ years of experience to resolve complex issues.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 29, 2025

ServiceNow is seeking a Senior Technical Support Engineer to provide expert technical guidance to customers during critical issues. The role involves resolving technical cases, understanding ServiceNow platform functionalities, and potentially contributing to process improvements. Strong communication and problem-solving skills are essential.

Requirements

  • 4+ years of customer-facing technical support experience
  • Ability to troubleshoot complex technical issues
  • Basic knowledge of Java/JavaScript
  • Clear communication and problem-solving skills
  • FD21 certification

Benefits

  • Competitive salary

Requirements Summary

4+ years of technical support experience. Proficiency with Java/JavaScript & clear communication