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ServiceNow
Senior Technical Support Engineer
Join ServiceNow in Orlando as a Senior Technical Support Engineer. Leverage your 4+ years of experience to resolve technical issues and enhance customer support.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 30, 2025
We are seeking a Senior Technical Support Engineer to join our global organization. The successful candidate will provide amazing customer support experiences, resolve technical cases, and provide input on process and product improvements.
Requirements
- 4+ years customer facing technical support experience
- Ability to troubleshoot difficult technical issues with ease and complexity
- Ability to read basic Java/JavaScript code
- Ability to explain solutions to complex technical problems
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Benefits
- Accommodations for individuals with disabilities
- Equal Opportunity Employer
- Flexible and inclusive work environment
- Opportunities for career growth and development
- Reasonable accommodation for candidates with disabilities
Requirements Summary
4+ years of customer facing technical support experience and ability to troubleshoot complex technical issues
