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ServiceNow
Senior Technical Support Engineer Performance
Join ServiceNow in San Diego as a Senior Technical Support Engineer. Leverage your AI, Java, and scripting skills to resolve complex performance issues. Benefits include health plans, 401(k) match, and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 28, 2025
The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Demonstrated ability to troubleshoot difficult technical issues
- Strong Experience with relational databases (e.g. MySQL, Oracle)
- Java experience
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
Benefits
- health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP, matching donations, a flexible time away plan and family leave programs
Requirements Summary
Experience in AI, troubleshooting, relational databases, Java, and scripting languages, plus strong interpersonal and time management skills
Apply now
San Diego
|
California
United States
Senior
In-Person
Full Time
112800-191800 USD/year
