Senior Technical Writer, WDF

ServiceNow is seeking a Senior Technical Writer to contribute to the development of user-focused technical documentation. The role involves planning, creating, and maintaining documentation for product features and applications, collaborating with engineering and product management, and contributing to content development processes. The company aims to improve how people work by leveraging innovative AI-enhanced technology.

Requirements

• Basic Qualifications
• 4+ years work experience in technical communication
• Samples of writing (e.g., Darwin Information Typing Architecture, XML-based authoring)
• Understanding of content development life cycles
• Experience authoring in Darwin Information Typing Architecture
• Experience planning, creating, and delivering documentation in a fast-paced environment