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ServiceNow
Senior Technology Consultant, CRM and Customer Workflows (Secret Clearance)
Join ServiceNow as a Senior Technology Consultant in Addison, TX. Leverage your CRM and ServiceNow skills to drive customer success and AI integration. Secret Clearance required.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 21, 2025
ServiceNow is seeking a Senior Technology Consultant specializing in CRM and Customer Workflows to help clients achieve their business outcomes. This role focuses on providing guidance to customers, configuring ServiceNow platform features, and driving adoption of the platform. It involves contributing to development efforts and mentoring other members of the ServiceNow delivery team.
Requirements
- Experience with AI integration and automation
- 4+ years of configuration/development experience for complex technologies
- Demonstrated ability to influence and consult with customers
- Understanding of AI Models and Generative AI
- Strong understanding of CRM and related systems
- Strong understanding of customer-centricity
- Secret Clearance
Requirements Summary
4+ years config/dev experience; AI experience; Customer service consulting; and understanding of CRM systems
