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ServiceNow
Senior UX Researcher, Core Business Services
Join ServiceNow as a Senior UX Researcher in Hyderabad. Leverage your 5+ years of research experience to enhance product strategy using customer insights.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 3, 2025
As a Senior UX Researcher, you will represent customer needs across the product lifecycle, apply research techniques, and partner with product managers and designers to influence product strategy.
Requirements
- 5+ years of work experience conducting customer-centered research
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Solid experience in applying customer-centered research techniques to product definition and designs
Benefits
- Reasonable accommodation for disabilities
- Equal opportunity employer
- Export control regulations compliance
Requirements Summary
5+ years of research experience, AI integration knowledge, and customer-centered research techniques
