Serigor Inc.

This contract-based role is for a Technical Specialist, serving as an advanced resource for the Service Desk/Accounts Team. The role involves providing specialized knowledge in service desk and account management, analyzing technical issues, and ensuring data protection. The specialist will work on desktop applications, Active Directory, and provide support to end-users. The role requires excellent communication and analytical skills.

Requirements

• 3+ years of hands-on experience administering Active Directory (2008/2012)
• Experience integrating knowledge from a range of technologies to address complex issues.
• Advanced knowledge of security measures and best practices.
• Ability to proactively build relationships with clients and understand their needs.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Demonstrated initiative in problem-solving.
• Knowledge of ServiceNow is required.