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Serigor Inc.
Serigor Inc.
Join Serigor Inc. in Richmond, VA as a Customer Support Technician. Leverage ServiceNow for IT support, resolving issues and enhancing print services.
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Job description
Posted on:
October 3, 2025
Serigor Inc. is seeking a skilled Customer Support Technician for their IT team, focusing on print service support. The role involves providing technical assistance to users, resolving IT issues, and ensuring optimal service delivery. Previous experience with printers is a plus.
Requirements
- 5+ years of experience supporting IT systems
- Strong communication and interpersonal skills
- Strong analytical and troubleshooting skills
- Detail-oriented
- Prioritization skills
- Time management skills
- Experience with ticketing systems (e.g., ServiceNow)
- Print environment knowledge (a plus)
Requirements Summary
5+ years IT support experience. Strong communication/analytical skills. Experience with ticketing systems and print environment knowledge is preferred
