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CACI International Inc
Service Catalog Manager, Senior
Join CACI International Inc as a Senior Service Catalog Manager in Doral, FL. Leverage your ServiceNow expertise to align IT services with business goals. Benefits include healthcare, retirement, and education support.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 3, 2025
The Service Catalog Manager, Senior will ensure the Service Catalog aligns with business objectives and supports the organization's strategy, managing and maintaining the IT service catalog within ServiceNow, collaborating with IT teams and business stakeholders, and implementing ITIL processes.
Requirements
- US Citizen with active Secret security clearance
- Bachelor’s degree in Information Technology, Computer Science, or related field
- ITIL v4 Foundation certification
- 7+ years of experience in Service Catalog Management
- Proficiency in ServiceNow platform, particularly in Service Catalog and Request Management modules
- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
- Experience in process improvement, problem-solving, and change management
Benefits
- healthcare
- wellness
- financial
- retirement
- family support
- continuing education
- time off benefits
Requirements Summary
7+ years of experience in Service Catalog Management, ITIL v4 Foundation certification, and proficiency in ServiceNow platform
Apply now
Doral
|
Florida
United States
Senior
In-Person
Full Time
73800-155100 USD/year
