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Louis Dreyfus Company
Service Delivery Manager (IT Remote Service Desk and Onsite Service)
Join Louis Dreyfus Company as a Service Delivery Manager in Sao Paulo. Oversee IT service desk operations, leveraging ServiceNow expertise. Competitive salary and growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 13, 2025
The Service Delivery Manager oversees the IT remote service desk, ensuring efficient delivery of IT services and managing a team of service desk support professionals.
Requirements
- Experience with SaaS products (ServiceNow, Remedy, JIRA, etc.)
- Solid knowledge of Service Delivery Operations
- Knowledge: Windows platform, Intel based personal computer, Server types & roles, IP phones, Mobile devices
- Languages: fluent English
- Education: Bachelor’s degree in information technology, Computer Science, or a related field
Benefits
- At LDC, we offer a collaborative work environment, career growth opportunities, and a competitive salary.
Requirements Summary
Experience with SaaS products, knowledge of Service Delivery Operations, and fluency in English
