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Esri
Service Delivery Team Lead
Join Esri in Redlands, CA as a Service Delivery Team Lead. Leverage your ServiceNow skills to mentor a team, resolve technical issues, and enhance IT solutions. Benefits include medical, 401(k), and more.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 15, 2025
Esri is seeking a Service Delivery Team Lead responsible for providing technical support, mentoring, and leadership to a team while resolving technical issues. The role involves collaborating with internal and external departments, ensuring solutions align with business needs, and proactively reducing technology costs. This position requires strong communication and interpersonal skills, as well as experience with ITIL or ServiceNow.
Requirements
- 4+ years of relevant experience
- Strong written and verbal communication skills
- Strong technical knowledge supported by previous work in IT
- Supervisory skills
Benefits
- Medical, dental, vision
- Life insurance
- 401(k)
- Profit-sharing
- Vacation leave
- Paid holidays
Requirements Summary
Bachelor's degree and 4+ years of experience in IT. Strong communication and leadership skills required. Prior experience with ITIL or ServiceNow is a plus
Apply now
Redlands
|
California
United States
Mid-Level
In-Person
Full Time
60000-96000 USD/year
