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Esri
Service Delivery Team Lead
Join Esri in Redlands, CA as a Service Delivery Team Lead. Leverage ServiceNow skills to oversee IT support, manage vendors, and ensure best practices.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 2, 2025
Esri is seeking a Service Delivery Team Lead to provide technical support to all departments, including IT and hardware. The role involves supervising a team, coordinating hardware and software purchase, and ensuring best practices. Collaboration with internal and external vendors is essential to meet organizational needs and customer support goals.
Requirements
- 2+ years of relevant experience
- Self-motivated with minimal supervision
- Strong written and verbal communication skills
- Strong interpersonal and leadership skills
- Bachelor's degree
- Direct experience with ServiceNow and SAP
- ITIL certification
Benefits
- Health and welfare benefits
- 401(k) and profit-sharing programs
- Paid holidays
Requirements Summary
2+ years experience, Bachelor’s degree, and ITIL/ServiceNow/SAP experience. Self-motivated & strong communication skills required
Apply now
Redlands
|
California
United States
Entry Level
Hybrid
Full Time
72800-145600 USD/year
