Current Openings

Service Desk 16245

Service Desk Technician (Hybrid) at Seneca Resources, Virginia. Provide technical support, troubleshooting, and IT documentation. Requires 3+ years Tier 1 support, IT knowledge, communication skills. 56 hours PTO.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 21, 2025

Service Desk Technician (Hybrid) role for a contract position at Seneca Resources. The job involves providing technical support, troubleshooting, and document activities using common PC applications.

Requirements

  • General knowledge of information technology concepts
  • Basic troubleshooting and problem-resolution skills
  • Familiarity with enterprise systems and IT terminology
  • Experience resolving routine administrative or system issues
  • Strong verbal and written communication skills
  • Ability to use soft skills and professionalism with end users
  • Solid organizational and time-management abilities
  • Capable of handling multiple tasks with accuracy
  • Ability to work independently and collaboratively within a team

Benefits

  • PTO: 56 hours
  • Benefits not explicitly mentioned

Requirements Summary

3+ years of Tier 1 technical support experience, strong verbal and written communication skills, and ability to use soft skills and professionalism with end users