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Essnova Solutions, Inc.
Service Desk Lead
Join Essnova Solutions, Inc. as a Service Desk Lead in Washington, DC. Leverage your ServiceNow expertise and manage a team in federal contracting. TS clearance required.
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 27, 2025
Essnova Solutions, Inc. is seeking a highly seasoned Service Desk Lead to support their rapidly growing federal contracting operations. The role requires expert-level guidance for critical contracting needs and provides access to powerful tools like GSA OASIS+, Seaport NxG, FAA eFAST, and 8(a) STARS III. This is a contract consulting position with the potential to expand based on business needs.
Requirements
- Top Secret (TS) security clearance with SCI eligibility
- Bachelor’s degree in computer science, information systems, business administration, information technology, or equivalent experience
- 9 years’ experience in helpdesk/desktop support
- 3 years’ experience managing technical personnel
- 2 years’ experience with ServiceNow platform, and M365 products
Requirements Summary
TS security clearance with SCI eligibility, Bachelor’s degree in IT field, and 9+ years of helpdesk/desktop support experience, plus 2 years of ServiceNow/M365 experience
Apply now
Washington
|
District of Columbia
United States
Senior
In-Person
Contract / Temporary
