Service Desk Solution Architect

DXC Technology is a global professional services company that leads digital transformation by advising and guiding clients in applying technology to achieve the best results. They have over 130,000 professionals and technology experts collaborating in over 70 countries.

Requirements

• Solid knowledge of ITSM tools (ServiceNow, BMC, Ivanti, etc.)
• Functional knowledge of the Service Desk environment and its KPIs (FCR, SLA, MTTR, etc.)
• Experience in designing or implementing Service Desk solutions
• High level of English (minimum B2)

Benefits

• Professional development
• Top-notch projects with market-leading clients
• Excellent working environment
• Flexibility and conciliation
• Working with cutting-edge technologies within the IT sector
• Access to DXC Learning and official certifications
• Social and responsible commitment
• Stable employment
• Social benefits