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iZeno
Service Desk Technician - Bilingual Dutch/English
Join iZeno as a Bilingual Dutch/English Service Desk Technician. Support users with PC issues using ServiceNow. $16-$18/hr, growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 14, 2025
Provides support via phone, e-mail and chat for various PC hardware and software applications. Requires proficiency in English and Dutch.
Requirements
- 1 year experience in call center or service desk environment
- Knowledge of various PC hardware and software applications including Operating Systems: Windows 7, Windows 10, Office 365 Support, User creations/terminations, End-user self-service tools, Cloud support, ServiceNow or other ticketing systems, Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc.
- Effective troubleshooting and documentation skills
- Experience navigating a knowledgebase
- Proficient use of Microsoft Office applications
Benefits
- Hourly compensation range: $16-$18/hour
- Potential for career growth and professional development
Requirements Summary
1 year call center/service desk experience, proficiency in PC hardware/software applications, effective troubleshooting/documentation skills
