Gainwell Technologies LLC

Service Management Manager (Remote in US)

Join Gainwell Technologies as a Remote Service Management Manager. Oversee ServiceNow implementation, requiring ITIL expertise. Benefits include health coverage and flexible vacation.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 25, 2025

The Service Management Manager will oversee the implementation, administration, and continuous enhancement of our ServiceNow platform, requiring a deep understanding of ITIL and Agile frameworks and best practices.

Requirements

  • Bachelor’s degree in information technology, Computer Science, or a related field.
  • Minimum of 10 years of experience in ServiceNow administration and management.
  • ITIL v4 Foundation certification required; additional ITIL certifications are a plus.

Benefits

  • Health (medical, dental, vision) benefits start on day 1 of employment.
  • Company match 401K and other benefits available within months of starting.
  • Flexible vacation policy after ninety (90) calendar days of employment.
  • Company provided computer for work use.

Requirements Summary

Bachelor’s degree in IT, 10+ years of ServiceNow experience, ITIL v4 Foundation certification