Lifelancer

Service Management specialist

Service Management Specialist at Lifelancer, Telangana. Expert in ITIL, Incident/Problem/Change Management, CMDB, ServiceNow Admin & Reporting. Drive IT service automation & efficiency.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Configuration Management Database
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IT Service Management
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Incident Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
December 11, 2025

We are seeking a Service Management specialist with strong operational discipline, analytical thinking, and a passion for process improvement and innovation. The ideal individual will have solid experience across ITIL-based processes and a proven ability to drive maturity, efficiency, and automation within IT service operations.

Requirements

  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management (CMDB)
  • ServiceNow Administration & Reporting
  • Continuous Improvement

Benefits

  • Career development and progression
  • Supportive and engaged line management
  • Technical and therapeutic area training
  • Peer recognition and total rewards program

Requirements Summary

Strong operational discipline, analytical thinking, and a passion for process improvement and innovation