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Ameriprise Financial Services, LLC
Service Management Technical Lead
Join Ameriprise Financial in Hyderabad as a Service Management Technical Lead. Leverage your ServiceNow skills, focusing on ITOM and CMDB. 5+ years required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Discovery
IT Operations Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 23, 2025
Ameriprise Financial has more than 130 years of history providing financial solutions to help clients plan for and achieve their financial objectives. As a Service Management Technical Lead, you will be responsible for designing and maintaining ServiceNow Service Maps, creating and maintaining discovery patterns, and ensuring data accuracy and consistency in the CMDB.
Requirements
- CMDB Certification
- Bachelor’s degree in computer science, engineering, business, or comparable studies
- 5+ years overall industry experience in ServiceNow development with a focus on ITOM
- Excellent documentation and communication skills and strong attention to detail required
- Good knowledge on Linux, Unix, and Windows operating systems
- Understanding of network topologies and hardware
- Knowledge of load balancers (F5, Ngnix) and firewalls
Benefits
- equal opportunity employer
- collaborative culture
- opportunities to make a difference in the community
Requirements Summary
5+ years of experience in ServiceNow development with a focus on ITOM, CMDB Certification, and a Bachelor’s degree in computer science, engineering, business, or comparable studies
