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Softtek
Service Manager
Service Manager at Softtek, Bengaluru. Lead Agile delivery teams, manage operations & stability. Requires 4+ yrs Agile leadership, ITIL/ServiceNow, Jira, SAFe expertise & strong technical background.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 15, 2025
Manage delivery and operation stability, coach teams, and lead multiple delivery teams.
Requirements
- At least 4 years of experience leading Agile delivery teams
- Strong technical background
- Agile (Scrum, Kanban, SAFe) experience
- Jira experience
- ITIL (ServiceNow preferred) experience
- SDLC/TDLC knowledge
- Project management knowledge
- Customer management skills
- Planning and organization skills
- Critical thinking skills
- Problem solving skills
- Adaptability and leadership skills
Requirements Summary
8+ years of IT experience, 4+ years of experience leading Agile delivery teams, and strong technical background
