Service Manager with Italian - EY GDS Spain - Hybrid

EY GDS Spain is seeking a Service Manager with Italian proficiency to deliver Application Management services for AI & Data solutions. The role involves leading teams, managing SLAs, implementing process improvements, and ensuring customer satisfaction. The position offers opportunities for growth within a leading international firm.

Requirements

• Strong leadership and delivery management skills
• Solid experience in managing and delivering Application Maintenance services in the AI & Data domain
• Deep knowledge of ITIL frameworks and IT service management methodologies
• Excellent communication and interpersonal skills
• Degree in a STEM field

Benefits

• Continuous learning
• Transformation
• Diversity and inclusion