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Itero Group
Service Now Administrator
Join Itero Group as a ServiceNow Administrator in Harrisburg, PA. Leverage your ServiceNow skills, including CSA certification, ITSM, and ATF, while enjoying competitive benefits.
Consulting
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Configuration Management Database
Discovery
Human Resources Service Delivery
IT Operations Management
IT Service Management
Now Platform App Engine
Service Catalog
Service Portal
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Certified System Administrator
Job description
Posted on:
June 2, 2025
The ServiceNow Administrator defines and documents customer business functions and processes, and consults with Process Owners and Managers to identify and document business needs and objectives.
Requirements
- ServiceNow Certified System Administrator (CSA)
- Experience with Automated Test Framework (ATF)
- Exposure to ServiceNow App Engine and Flow Designer
- Understanding of CMDB and Discovery
- Knowledge of Employee Service Portal and custom widget development
- 4-year college degree or equivalent technical study
- Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay)
- Familiarity with Agile/Scrum methodologies
- ITIL V4 Foundation Certification
Benefits
- Medical (BC-BS), dental, and vision plans
- Paid Time Off
- Retirement Savings
- Company-Paid Coverage
- Additional Options
- Perks
Requirements Summary
ServiceNow Certified System Administrator, experience with ITSM and multiple modules, ITIL V4 Foundation Certification, and 4-year college degree
