Terumo BCT, Inc.

Service Now Configuration Analyst

Join Terumo BCT, Inc. in Lakewood, CO as a ServiceNow Configuration Analyst. Leverage your 3+ years of ServiceNow experience to enhance ITSM processes. Competitive benefits!

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 26, 2025

Terumo Blood and Cell Technologies is seeking a Service Now Configuration Analyst to support the development, maintenance, and improvement of ITSM processes within the organization. This role involves identifying and resolving issues, analyzing data, and ensuring compliance with ITSM methodologies. The ideal candidate will collaborate with the Product Owner to improve customer solutions and drive continuous process improvement.

Requirements

  • Bachelor’s degree in Computer Science or related field, or equivalent education and experience
  • Minimum 3 years of experience in Service Now
  • Working knowledge of ServiceNow
  • Knowledge of IT Service Management (ITSM) best practices

Benefits

  • Competitive total reward offerings
  • Multiple group medical, dental, and vision plans
  • Robust wellness program
  • Life insurance and disability coverages
  • Voluntary programs
  • 401(k) plan
  • Vacation and sick time programs
  • Retirement savings assistance

Requirements Summary

Bachelor’s degree or equivalent. 3+ years service now exp. Knowledge of ITSM/ITIL practices