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Wipro Limited
Service Now lead Performance analytics
Join Wipro Limited in Guadalajara as a ServiceNow Lead Performance Analytics. Leverage ITSM, scripting, and flow designer skills to optimize client solutions. Competitive benefits!
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
Service Catalog
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 4, 2025
The Service Now lead Performance analytics role involves providing solutions to bridge the gap between technology and business know-how, and delivering client solutions. Responsibilities include advanced configuration, scripting, and business rule development, workflow automation, and performance optimization. The role also requires hands-on ITSM applications configurations and design, as well as experience in ServiceNow flow designer, reporting, and visualization.
Requirements
- ServiceNow IT Service Management experience
- 8-10 years of experience
- Advanced configuration, scripting, and business rule development skills
- Workflow automation and business process design skills
- Data analysis and interpretation skills
- Reporting and visualization skills
- Performance optimization skills
- Hands-on ITSM applications configurations and design skills
- Experience in ServiceNow flow designer
- Experience in ServiceNow reporting and business process visualization
Benefits
- Opportunity to work with a leading technology services and consulting company
- Chance to build innovative solutions that address clients' most complex digital transformation needs
- Collaborative and dynamic work environment
- Opportunities for skill upgradation and competency building
- Competitive salary and benefits package
- Equal opportunities to all and values diversity
Requirements Summary
8-10 years of experience, ServiceNow IT Service Management experience, advanced configuration and scripting skills
