We are seeking a ServiceNow CMDB Developer to work on IT Service Management (ITSM) projects, with a focus on ServiceNow CMDB and its integration with other ITSM processes.
Requirements
- ServiceNow experience with a focus on IT Service Management (ITSM)
- Experience with the ServiceNow CMDB and how it supports other ITSM processes such as Incident, Change, and Asset Mgt.
- Experience defining, documenting, and implementing CMDB governance processes and procedures and ensuring that the processes are followed
- Experience defining, documenting, and implementing CI Data audits
- Experience managing CI data in a ServiceNow CMDB
- Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity
- Certified ServiceNow Admin (CSA)