Wipro Limited

ServiceNow CMDB Developer

Join Wipro Limited as a ServiceNow CMDB Developer in Guadalajara. Leverage your 4+ years of ITSM and CMDB expertise to enhance CI data integrity. CSA certification required.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 22, 2025

We are seeking a ServiceNow CMDB Developer to work on IT Service Management (ITSM) projects, with a focus on ServiceNow CMDB and its integration with other ITSM processes.

Requirements

  • ServiceNow experience with a focus on IT Service Management (ITSM)
  • Experience with the ServiceNow CMDB and how it supports other ITSM processes such as Incident, Change, and Asset Mgt.
  • Experience defining, documenting, and implementing CMDB governance processes and procedures and ensuring that the processes are followed
  • Experience defining, documenting, and implementing CI Data audits
  • Experience managing CI data in a ServiceNow CMDB
  • Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity
  • Certified ServiceNow Admin (CSA)

Requirements Summary

4+ years of experience with ServiceNow CMDB, IT Service Management, and CI Data audits