NTT Ltd.

Service/Product Design Architect

Service/Product Design Architect at NTT Ltd., Johannesburg. Design scalable service solutions using ITIL, design thinking & ServiceNow automation. 5-10yrs IT ops experience required.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 28, 2025

Join NTT DATA and make an impact with your skills as a Service/Product Design Architect. We are a leading business and technology services leader that pushes the boundaries of what is possible, renowned for our technical excellence and leading innovations.

Requirements

  • Development of sustainable, scalable service offers aligned with business strategy
  • Formalization of Service Catalogues and Target Operating Model (TOM)
  • Application of best practices in design thinking, scaled agile, ITIL, and security to create robust service solutions

Benefits

  • Equal Opportunity Employer
  • Global culture that embraces diversity
  • Environment free of unfair discrimination and harassment

Requirements Summary

5-10 years of experience in IT environments, particularly within IT Service Operations, and expertise in systems thinking, design thinking, service automation and agentic AI