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NTT Ltd.
Service/Product Design Architect
Service/Product Design Architect at NTT Ltd., Johannesburg. Design scalable service solutions using ITIL, design thinking & ServiceNow automation. 5-10yrs IT ops experience required.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 28, 2025
Join NTT DATA and make an impact with your skills as a Service/Product Design Architect. We are a leading business and technology services leader that pushes the boundaries of what is possible, renowned for our technical excellence and leading innovations.
Requirements
- Development of sustainable, scalable service offers aligned with business strategy
- Formalization of Service Catalogues and Target Operating Model (TOM)
- Application of best practices in design thinking, scaled agile, ITIL, and security to create robust service solutions
Benefits
- Equal Opportunity Employer
- Global culture that embraces diversity
- Environment free of unfair discrimination and harassment
Requirements Summary
5-10 years of experience in IT environments, particularly within IT Service Operations, and expertise in systems thinking, design thinking, service automation and agentic AI
