NTT DATA Services

ServiceNow - Business Process Consultant Intermediate

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 9, 2025

NTT DATA is seeking a highly motivated ServiceNow Business Process Consultant to join their team in Plano, Texas, United States. This dual-role position focuses on process consulting and business analysis, supporting clients with optimization and solution adoption. The ideal candidate will be a skilled advisor with strong analytical skills and a proactive approach to solution design.

Requirements

  • 5+ years of experience in ServiceNow consulting, with hands-on expertise in multiple modules.
  • 5+ years of experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement.
  • Proven ability to lead client workshops and translate business needs into actionable solutions.

Benefits

  • Work with top-tier clients and cutting-edge ServiceNow solutions.
  • Be part of a collaborative, fast-paced, and growth-oriented consulting team.
  • Enjoy a flexible, remote-friendly work environment with opportunities for advancement.

Requirements Summary

5+ yrs ServiceNow consulting experience & 5+ yrs business analysis. Strong analytical & facilitation skills needed. Requires Agile & Scrum experience