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Netcompany
ServiceNow – Knowledge Manager / Tester Medior
ServiceNow Knowledge Manager/Tester Medior at Netcompany, Brussels. Manage ITSM & Knowledge modules, perform ATF testing, maintain documentation. ITIL & ServiceNow Admin cert required. Hybrid, competitive pay, learning opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
DevOps
IT Service Management
Knowledge Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
December 12, 2025
Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalization, building innovative, inclusive solutions that drive meaningful impact.
Requirements
- ITIL Foundation certification with practical experience
- ServiceNow System Administrator and ATF certification with hands-on experience
- ITSM module and Knowledge Management experience (business-oriented documentation)
- Business user story testing, error identification, and automated testing scenario maintenance
- Ticketing system familiarity (e.g., ServiceNow, ServiceManager)
- Business analyst mindset with focus on testing and documentation
- English and French fluency (oral and written)
Benefits
- Competitive compensation & benefits package
- Hospitalization plan
- Hybrid working model
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
- Personalized development plan for targeted career growth
Requirements Summary
ITIL certification, ServiceNow System Administrator certification, and experience in ITSM module and Knowledge Management
