ServiceNow - Senior Manager

We are looking for a ServiceNow Senior Manager to lead the complete software product development life cycle in a fast-paced cross-cultural diverse environment. The role requires a solid understanding of Agile/SCRUM best practices and experience in leading large cross-functional teams.

Requirements

• 8+ years of experience in business and/or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager
• Deep understanding and knowledge of implementing ServiceNow across the enterprise
• Strong connections in the market to establish and expand the ServiceNow practice
• ServiceNow technical leadership (ideally a CTA) along with BD experience is ideal
• Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems
• Built long-term business relationships with senior client personnel and executives through engagements and networking
• Worked with senior firm leaders to understand, enhance and integrate service offerings across service lines
• Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement
• Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery team
• Understanding of ServiceNow Platform design and architecture
• Professional certifications (PMP)
• The ability to work independently in a fast-paced, dynamic team-oriented environment
• The ability to develop relationships and rapidly build credibility and trust

Benefits

• Competitive compensation package
• Total Rewards package
• Comprehensive medical, prescription drug and dental coverage
• Defined contribution pension plan
• Great vacation policy plus firm paid days
• Statutory holidays and paid personal days (based on province of residence)
• Range of exciting programs and benefits designed to support your physical, financial and social well-being