Nestle Operational Services Worldwide SA

SERVICENOW - Solution Architect

Join Nestlé in Assago, Lombardy as a Solution Architect. Leverage ServiceNow for ITSM & SPM solutions, guiding architecture & governance. Bachelor's & 3+ years required.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
August 9, 2025

Nestlé in Italy, Milan, is seeking a highly skilled Solution Architect to join their team. The role involves designing technical solutions using ServiceNow, collaborating with product architects and stakeholders, and guiding the platform's evolution. The architect will leverage existing ServiceNow implementation and guidelines, focusing on ITSM, SPM, and other platform modules, while driving new products and ensuring architectural governance.

Requirements

  • Design and advise business processes leveraging ServiceNow capabilities.
  • Define architectural guidelines and solution patterns.
  • Lead architectural governance and integration.

Requirements Summary

Bachelor's degree (Engineering a plus). 3+ years of hands-on experience in IT. ServiceNow SPM knowledge a bonus