GHD

ServiceNow Administrator

ServiceNow Administrator at GHD (Makati). Design enterprise Employee Service Centre, administer ITSM/ITOM/CMDB. 5+ yrs ServiceNow, Portal dev, integrations. CSA/CIS certified. Flexible work.

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Consulting
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Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Configuration Management Database
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IT Operations Management
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
November 17, 2025

We are seeking an experienced ServiceNow Administrator to contribute to the strategic direction and design of GHD's enterprise Employee Service Centre and provide technical authority to administer and develop the ServiceNow platform.

Requirements

  • Bachelor's degree in Computer Science, Information Systems or demonstrated experience to meet the key skills and competencies
  • 5+ years in ServiceNow, strong ITSM, ITOM, CMDB, Integrations background
  • Demonstrated background in Portal development with solid JavaScript, HTML, CSS skills
  • Experience in developing and implementing systems, processes and procedures to meet customer requirements end-to-end
  • Experience integrating different platforms and business applications
  • Relevant Industry certifications such as ITIL, ServiceNow CSA, ServiceNow CIS, etc.
  • A positive approach to Continual Improvement and Advocacy of ServiceNow

Benefits

  • Flexible work practices
  • Equal opportunity employer
  • Diverse workforce and inclusive culture
  • Aboriginal and Torres Strait Islander peoples and people of all identities encouraged to apply

Requirements Summary

5+ years of ServiceNow experience, Bachelor's degree in Computer Science or Information Systems, and relevant certifications