ServiceNow Administrator

As a ServiceNow Administrator, you will play a pivotal role in the management, maintenance, and optimization of the ServiceNow platform to support the organization's business processes and IT service management strategies.

Requirements

• Proven experience as a ServiceNow Administrator with hands-on configuration and customization expertise.
• Extensive experience in workflow management and creation.
• Strong understanding of IT Service Management (ITSM) and ITIL best practices.
• Proficiency in ServiceNow modules including Incident, Change, Problem, and Asset Management.
• Experience with ServiceNow scripting languages (JavaScript, HTML, and AngularJS).
• 8570/8140 certification (e.g., Security+, CCNA, etc.).
• Strong analytical and troubleshooting skills.
• Excellent communication and collaboration abilities.
• Ability to obtain an active DoD Secret clearance

Benefits

• Other benefits not specified in the job description